How to Redeem your Odin Deposit

Step 1

Get in touch with us via the form below. Please provide a copy of your receipt, the package you purchased and any other relevant details.

Step 2

We will send you a Draft Order with your voucher code up to the value of $3500 to apply to your new Helsi Sauna.

You can complete this purchase at anytime - you are not required to make a payment at this time for your new Helsi Ice Plunge.

Step 3

When the Ice Plunge is ready for dispatch we will send you a payment request. Once paid we will deliver your new Helsi Ice Plunge.

Helsi Ice Plunge - Odin Customer Support Offer

Terms & Conditions

Last updated: April 8, 2025

In light of Odin Ice Baths entering administration, Helsi is offering a limited-time support initiative to assist affected customers. By participating in this offer, you agree to the following terms and conditions:

1. Offer Overview

Eligible customers may receive a discount of up to $3,500 AUD on the purchase of a Helsi Ice Plunge, equal to the value of their original deposit paid to Odin Ice Baths.

2. Eligibility

To qualify for the offer, you must:

  • Be a former customer of Odin Ice Baths who has paid a deposit towards an undelivered ice bath unit.

  • Provide valid proof of your Odin deposit (e.g., receipt, bank statement, or order confirmation).

  • Submit your claim via the official Helsi enquiry or order channel.

3. Discount Details

  • The discount applied will be equivalent to the value of the verified Odin deposit, up to a maximum of $3,500 AUD.

  • The discount applies to the full retail price of a Helsi Ice Plunge and is not redeemable for cash or other products.

4. Payment Terms

  • No upfront payment is required for eligible participants.

  • Payment for the Helsi Ice Plunge is only due upon delivery of the unit being scheduled.

  • Standard payment methods apply at the time of delivery.

5. Availability

  • The offer is subject to stock availability.

  • A limited number of units are available for immediate delivery.

  • Additional stock is arriving regularly; customers will be notified of estimated delivery timelines upon confirmation of eligibility.

6. Timeframe

  • This initiative is available for a limited time only.

  • Helsi reserves the right to modify, extend, or terminate the offer at any time without prior notice.

7. General Conditions

  • This offer cannot be combined with other promotions, discounts, or offers.

  • Helsi reserves the right to verify the authenticity of any documents submitted and may reject applications suspected of being fraudulent or misleading.

  • Participation in this offer does not imply endorsement, partnership, or affiliation between Helsi and Odin Ice Baths.

  • All purchases are subject to Helsi’s standard terms of sale, delivery, and warranty.

Need Help or Have Questions?
Please reach out to the Helsi support team here